Privacy Policy

1. Introduction

At Janga, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and services (collectively, the "Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use the Service.

2. Information We Collect

We may collect several types of information from and about users of our Service, including:

2.1 Personal Information

• Contact information (such as name, email address, and phone number)
• Account credentials
• Profile information and preferences
• Location data (with your permission)
• Event interests and attendance history
• Social connections within the app

2.2 Usage Information

• Device information (such as IP address, device type, operating system)
• Usage patterns and interactions with the Service
• Event searches and views
• Content you view and actions you take within the Service

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Personalize your experience and deliver content relevant to your interests
• Process transactions and manage your account
• Provide customer support and respond to your requests
• Send notifications about events, updates, and promotions
• Generate personalized recommendations using AI technology
• Monitor and analyze usage patterns and trends
• Protect the security and integrity of our Service
• Comply with legal obligations

4. AI and Recommendation Features

Janga uses AI technology to provide personalized event recommendations. This involves processing your:

• Event history and preferences
• Location data
• Search queries
• Interactions with event content

Our AI features are designed to enhance your experience by helping you discover events relevant to your interests. You can adjust your preferences or opt out of personalized recommendations in your account settings.

We may limit certain AI-powered searches to 5 free searches per day per user, with options for additional searches for business users.

5. Information Sharing and Disclosure

We may share your information with:

• Event Organizers and Businesses: When you RSVP or purchase tickets to events, your information may be shared with the organizers
• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, and customer service
• Affiliates: Event ticketing platforms and other partners with whom we have commercial relationships
• Legal Requirements: When required by law or to protect our rights

We will not sell your personal information to third parties for their marketing purposes without your explicit consent.

6. Social Features

Janga includes social features that allow you to connect with friends, share events, and see which events others are attending. Information about your event interests, attendance, and connections may be visible to other users based on your privacy settings.

You can control your privacy settings in the app to manage what information is shared with others.

7. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Restricting or objecting to our use of your information
• Requesting a copy of your information in a portable format
• Withdrawing consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal)

You can exercise these rights by contacting us at privacy@janga.app or through the app's settings.

10. Children's Privacy

Our Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

11. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers maintain facilities. These countries may have different data protection laws than your country.

When we transfer your information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by sending you an email. Your continued use of the Service after such changes constitutes your acceptance of the new Privacy Policy.

13. Contact Information

If you have any questions about this Privacy Policy, please contact us at privacy@janga.app.